State Farm® Insurance Agent Gene Mondragon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Consuelo Aguilar
December 12, 2024
5
out of
5
rating by Consuelo Aguilar
"Val was so helpful! She is very knowledgeable and provided me exactly what I needed."
We responded:
"Thank you, Consuelo! I'm happy to know that Val could assist you effectively. Your satisfaction is important to us, and I'm grateful for your kind words. If you need any more help in the future, feel free to reach out!"
Marilyn Escobar
December 3, 2024
5
out of
5
rating by Marilyn Escobar
"Alicia is amazing ! She always helps me and my family whenever we have any questions and always responds in a reasonable time. Gene Morgan has amazing agents. I would highly recommend to visit this agency and speak with Alicia thank you so much for everything !"
We responded:
"Marilyn, thank you so much for your wonderful review! I'm happy to hear that Alicia has been able to assist you and your family effectively. Our team takes pride in providing timely and helpful responses. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. Thanks again!"
Stephanie Mackey
November 12, 2024
5
out of
5
rating by Stephanie Mackey
"I’m so happy that Tanner answered my call. He was very helpful with a docusign that I wasn’t able to complete. It took a couple of calls because of some tech issues. He made sure everything was taken care of and took the time to follow up with me to let me know that everything was received. Thank you, Tanner!"
We responded:
"Stephanie, I'm glad Tanner was able to assist you with the docusign process! It's wonderful to know he ensured everything was taken care of despite the tech issues. We appreciate your kind words and are always here to help with any future needs. Thank you for sharing your experience! - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Andres 303
November 6, 2024
5
out of
5
rating by Andres 303
"The best 🙂"
We responded:
"Thanks, Andres! I'm glad you think so. Your support means a lot to us. If you ever need anything, we're here to help. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Äĵ Löpêz
November 5, 2024
5
out of
5
rating by Äĵ Löpêz
"Excelente servicio, atención inmediata, me gusta."
We responded:
"AJ, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Yuridiana Gonzalez
November 4, 2024
5
out of
5
rating by Yuridiana Gonzalez
"Mi experiencia con Valerie fue increíble una excelente atención! Muy amable y lo mejor que pudo hacerlo en mi idioma … gracias"
We responded:
"Gracias, Yuridiana, por compartir tu experiencia. Me alegra saber que Valerie te brindó una atención excelente y en tu idioma. Estamos agradecidos de tener a Valerie en nuestro equipo. Si necesitas algo más en el futuro, no dudes en contactarnos. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Viri Briones
November 4, 2024
5
out of
5
rating by Viri Briones
"Valerie was so helpful! Not only quick in responding, but knowledgeable. I recommend her 100%."
We responded:
"Valerie is indeed a valuable member of our team, and I'm glad she could assist you so effectively. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
c Boh
October 28, 2024
5
out of
5
rating by c Boh
"Great work"
We responded:
"Thank you, c Boh! I'm glad you appreciated our work. Your feedback means a lot to us. If you ever need anything else, we're here to help. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Tara Brownfield
October 26, 2024
5
out of
5
rating by Tara Brownfield
"Marissa was and is amazing with all her help patience and understanding."
We responded:
"Hi Tara, Marissa is indeed a fantastic part of our team! I'm so glad to hear she was able to assist you with patience and understanding. Your positive feedback means a lot to us. If you need any further assistance, we're always here to help. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Jaime Arguello Guevara
October 23, 2024
5
out of
5
rating by Jaime Arguello Guevara
"The service was awesome! Alicia helped me with a situation I had, she was very kind and helpful! Hughly recommended"
We responded:
"Jaime, thank you for your wonderful review! I'm glad Alicia was able to assist you with your situation and that you found her to be kind and helpful. Your recommendation means a lot to us. If you need any further assistance, our office is always here to help. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Haley Todd
October 17, 2024
5
out of
5
rating by Haley Todd
"Dez was incredible helping me with coverage. She was extremely detailed, thorough, responsive, and accommodating amidst ever-changing situations on my end! So grateful for her support."
We responded:
"Haley, thank you for sharing your experience! I'm glad Dez could assist you with your coverage needs. Her attention to detail and responsiveness are truly valued in our office. We're grateful for your kind words and look forward to continuing to support you. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Maria Ortega
October 14, 2024
5
out of
5
rating by Maria Ortega
"Excelente servicio! La muchacha que atendió mi llamada me explicó todo muy bien y fue demasiado paciente conmigo. Que refrescante ver un buen servicio al cliente."
We responded:
"Maria, muchas gracias por tu comentario positivo. Me alegra saber que recibiste un excelente servicio y que nuestra representante fue paciente y clara en sus explicaciones. Nos esforzamos por brindar la mejor atención al cliente y es gratificante ver que lo estamos logrando. Estamos aquí para ayudarte con cualquier otra consulta que tengas. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Samantha klibbe
September 19, 2024
5
out of
5
rating by Samantha klibbe
"Marissa was very helpful and informative."
We responded:
"Samantha, thank you for your wonderful review! I'm glad to hear that Marissa was able to assist you effectively and provide the information you needed. We appreciate your feedback and look forward to helping you with any future insurance needs. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Shafayet Khan
September 17, 2024
2
out of
5
rating by Shafayet Khan
"I am unsure if this issue was specific to my agent or if it affects the entire agency. My initial agent, Isaac, enrolled me in a car insurance plan, but the following month, my premium nearly doubled. He then became unavailable, and I had to work with a different representative. Miscommunications and delays followed, prompting me to switch agencies and escalate the issue directly with State Farm. I added an extra star because I understand they are likely busy, but some matters are time-sensitive and impact customers. My issue is likely the same as Jessica Spindler and many others (if you scroll down) to whom they denied having her as a customer. Most likely because she had switched to another agency. It's a shame because State Farms is actually a good company but not through this particular agency."
We responded:
"Thank you for taking the time to share your feedback. I’m sorry to hear about the difficulties you encountered with your policy and the transition between representatives. It’s concerning to learn about the significant increase in your premium and the subsequent communication challenges. I understand that issues with miscommunication and delays can be frustrating, especially when they affect time-sensitive matters. It’s important for us to address these concerns, and I appreciate your patience in working through these challenges. We have utilized your feedback to improve our processes at our Agency. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Eric Chernuta
September 11, 2024
5
out of
5
rating by Eric Chernuta
"Prompt and professional"
We responded:
"Thank you, Eric, for your positive feedback! I'm glad you found our service prompt and professional. If you ever need further assistance, feel free to reach out. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Lucrecia Eurich
August 22, 2024
5
out of
5
rating by Lucrecia Eurich
"I was so impressed, pleased & grateful to my Agent Gene Mondragon and his Account Representative, Valerie Mora for their help & quick action to my problem. Mr. Gene Mondragon, State Farm Insurance Agent is Dependable, and Trustworthy. The employees are accommodating and friendly. Thank you. Lu"
We responded:
"Lucrecia, thank you for your kind words. I'm glad that Valerie and our office could assist you quickly and effectively. It's wonderful to know you found our team dependable and trustworthy. We appreciate your recognition of our efforts and are always here to help with any future needs. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Kevin M López
August 20, 2024
5
out of
5
rating by Kevin M López
"One of the best responses I ever had,they are so kind and they do their best for help you"
We responded:
"Thank you for your wonderful review. I'm glad you had a positive experience with our team. We always strive to be kind and helpful. If you need any further assistance, feel free to reach out. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Sylvia Spanos
August 16, 2024
5
out of
5
rating by Sylvia Spanos
"Tanner was a huge help in getting coverage for my claim. He went above and beyond to make sure everything was taken care of and made sure to follow up as needed. I don't think I would have ever received coverage if it wasn't for him getting my messages to where they needed to be. 10/10 would recommend him as an agent!"
We responded:
"Hey Sylvia, Thanks for the awesome review! I'm glad Tanner could assist you with your claim and ensure everything was handled smoothly. It's great to know he went above and beyond to help you out. If you need anything else, feel free to reach out. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Marilu Campuzano
August 15, 2024
5
out of
5
rating by Marilu Campuzano
"Recently switched to State Farm and have had a great experience. Marissa has been extremely helpful in finding the right coverage for me and provides great service!"
We responded:
"Hey Marilu, Thanks for the awesome review! I'm glad to hear that Marissa has been so helpful in finding the right coverage for you. We appreciate your feedback and are here for any future needs or questions. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Mike McLendon
July 26, 2024
5
out of
5
rating by Mike McLendon
"I was looking for a new auto policy and called the State Farm insurance advertised in the Our Lady of Loreto Sunday bulletin. I was glad that i did! Everything was made very easy and the agents all were extremely friendly, helpful and professional. In addition I got a new policy much cheaper than the Country Financial policy that I have had for many years. I also got my renters insurance for my new place and am happy with the coverage. Thanks for the easy enrollment. Your agents are great! Mike McLendon"
We responded:
"Hey Mike, thanks a bunch for your awesome review! I'm so glad our team could make the process easy and provide you with a more affordable auto policy. It's great to hear you're happy with your new renters insurance too! If you ever need anything else, feel free to reach out. - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Joel Christie
July 13, 2024
5
out of
5
rating by Joel Christie
"I want to thank Dezra for helping me file a claim last week and point out her very professional and knowledgeable manner.She was quick and saved me untold time wrangling with dropped calls from Corporate. It was a pleasure, thank you. Joel C"
We responded:
"Thank you, Joel, for recognizing Dezra's professional and knowledgeable assistance in filing your claim efficiently! We're glad she saved you time and provided a seamless experience. We appreciate your positive feedback and are here for any future insurance needs. Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Vinnie Potestivo
June 18, 2024
5
out of
5
rating by Vinnie Potestivo
"Marissa provided me good customer service and took care of my needs."
We responded:
"Vinnie, I'm pleased to hear that Marissa provided you with good customer service and met your needs! At our office, we strive to ensure every interaction is positive and helpful. Thank you for recognizing Marissa's efforts, and we look forward to assisting you with your insurance needs in the future! - Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Stephen Maes
June 11, 2024
5
out of
5
rating by Stephen Maes
"State Farm is my Insurance agency ! I have multiple vehicle and renters insurance through them and their rates are absolutely unbeatable and unequaled 100%! Every agent I have ever had the pleasure of speaking with have all been super friendly and top notch informative when it comes to insurance and SAVINGS!!! Marissa was my agent en comunicado today and she was bubbly and excited to help me with anything and everything! I think State Farm, Marissa and I have the perfect partnership in the insurance industry and I thank you both for helping to keep my life protected as well as affordable!! State Farm is Highly recommended for your insurance needs as well!"
We responded:
"Stephen, we are elated to hear you are pleased with our unbeatable rates and top-notch service! Marissa and our team are ecstatic to have provided you with informative and friendly assistance. We are grateful for your recommendation and look forward to continuing to keep your life protected and affordable. Thank you for choosing State Farm! - Gene Mondragon, State Farm Insurance Agent, Denver, CO"
Juliy Mendivil
June 5, 2024
5
out of
5
rating by Juliy Mendivil
"After interacting with several agents I can’t stress enough how amazing Marissa handles my services. Marissa is very knowledgeable in the products Statefarm offers and makes sure I am well taken care by answering all my questions. If you need any help with life insurance she is the one to go too, I genuinely believe she is very skilled on that topic. Ive had issues in the past where agents don’t get back to me in a timely matter. Even though Marissa stays super busy, she will make sure to follow up with me by the end of the day as she truly values my business. Marissa provides excellent customer service, thank you for always helping me find better solutions by meeting me where I am at in life."
We responded:
"Juliy, I'm overjoyed to hear about your fantastic experience with Marissa! We're pleased to know she provided you with knowledgeable and attentive service for your life insurance needs. Thank you for recognizing her dedication to ensuring your satisfaction. We're grateful for your kind words and look forward to assisting you further. Gene Mondragon - State Farm Insurance Agent, Denver, CO"
Ricardo Bogaert
May 29, 2024
5
out of
5
rating by Ricardo Bogaert
"Issac was the agent who updated my insurance for my Chevrolet Malibu 2022. He explained very well my options. During this procedure, he maintained a very personable conduct. I'm glad that he's great member of the State Farm company"
We responded:
"Ricardo, I'm pleased to hear that Issac provided you with excellent service while updating your insurance for your Chevrolet Malibu 2022. We're grateful for your positive feedback on his thorough explanations and personable conduct. If you have any future insurance needs or questions, please don't hesitate to reach out to our office! - Gene Mondragon - State Farm Insurance Agent, Denver, CO"